Privacy Policy

When you use TahoeOutdoors.guide, we may collect: • Account information — name and email address when you create an account. • Email signup — your email address when you sign up for email updates. • Account — your email address, and the membership tier on your account. Your password is stored only as a scrambled (hashed) value; we never store or see the password itself. • Profile — a display name and a profile photo, if you choose to add them. You can change or remove either on your account page. • Favorites — the places you save with Add to Favorites, so you can find them again on your account page. • Campsite reminders — the campground and the nights you ask us to watch, so we can email you when a site opens. • Guided tour requests — your name, email address, phone number if you give one, and the dates, group size and notes you send, so we can reply about the tour. • Events you send in — the event details, which are shown on the site once approved, and your name and email address, which are not shown and are used only to ask about the event. • Trip data — the trip preferences and itineraries you save voluntarily. • Usage data — pages visited, features used, and time spent, collected through standard server logs and Google Analytics. • Device information — browser type, operating system, and IP address. • Your location, only when you press Directions — your browser asks first. It is used in your browser to show how far away a place is, and passed to Google Maps or Apple Maps if you open directions there. We do not send it to our servers or keep it. We do not collect precise location data, payment information, or any data from minors under 13.

We use collected data to: • Provide and improve TahoeOutdoors.guide. • Save and display your trip itineraries. • Send you account-related communications (never marketing without consent). • Sign you in and manage your membership. • Send you the email updates you signed up for. To stop them, ask us through the Contact page and we will remove your address. • Monitor for errors, abuse, and security threats. • Analyse aggregate usage patterns to improve the product. We never sell your personal data to third parties.

The Planner integrates with the following third-party services. Each has its own privacy policy. • Recreation.gov / RIDB API — campsite availability (US federal, no PII shared) • National Weather Service — weather data (no PII shared) • USGS Water Services — lake level data (no PII shared) • NRCS SNOTEL — snow data (no PII shared) • National Weather Service — fire weather warnings (no PII shared) • Neon / Vercel — database hosting for account and trip data (data processed in the US) • Google OAuth — optional sign-in (governed by Google's privacy policy) • Google Maps and Apple Maps — directions, only when you choose to open them; your starting location goes to the map you pick (governed by Google's or Apple's privacy policy)

We use essential cookies required for the site to function (session management, preference storage). We do not use tracking cookies or third-party advertising cookies. See our Cookie Policy for details.

Account data is retained for as long as your account is active. Trip data is retained until you delete it or close your account. Server logs are retained for 30 days. You can request deletion of your account and all associated data by contacting us.

Depending on your location, you may have the right to: • Access the personal data we hold about you. • Correct inaccurate data. • Request deletion of your data. • Object to certain processing. • Export your data in a portable format. To exercise any of these rights, contact us at the address below.

We use industry-standard security measures including HTTPS encryption, database-level access controls, and Vercel's infrastructure security. No system is 100% secure — if you discover a vulnerability, please contact us responsibly.

TahoeOutdoors.guide is not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

We may update this policy as the service evolves. Material changes will be communicated via email (if you have an account) or a notice on the site. Continued use after changes constitutes acceptance.

Questions about this policy: use the Contact page. We aim to respond within 5 business days.